This Privacy and Management of Personal Data Policy outlines how we collect, use, store, and protect your personal information. By using our platform, you agree to the terms of this policy and consent to the practices described herein.

Our approach to privacy is rooted in transparency, accountability, and compliance with international standards. This policy ensures that your personal data is handled responsibly and securely, aligning with regulations such as the General Data Protection Regulation (GDPR) and other applicable laws.

Purpose of the Policy

The purpose of this policy is to:

  • Explain the types of personal data we collect and how we use it.
  • Inform users about their rights regarding their personal data.
  • Outline the measures we take to protect personal information.
  • Demonstrate our compliance with relevant data protection laws.

Types of Data Collected

SpinBetter collects personal data from users to provide a safe, efficient, and customized gaming experience. The types of data we collect include:

1. Personal Identification Information

  • Full name
  • Date of birth
  • Gender
  • Address (postal and residential)

2. Contact Information

  • Email address
  • Phone number

3. Financial Information

  • Payment details (e.g., bank account, credit/debit card information, e-wallets)
  • Transaction history

4. Account Information

  • Username and password
  • Gaming activity and preferences
  • Deposit and withdrawal history

5. Technical Information

  • IP address
  • Device information (e.g., browser type, operating system)
  • Geolocation data

How We Use Personal Data

The personal data collected is used for the following purposes:

1. Account Creation and Verification

To create and verify your account, ensuring you meet the legal age and eligibility requirements for online gaming.

2. Payment Processing

To facilitate secure deposits and withdrawals, complying with financial regulations and preventing fraud.

3. Personalized Experience

To tailor content, promotions, and services based on your preferences and gaming history.

4. Security and Compliance

To monitor activity, detect suspicious behavior, and ensure compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) laws.

5. Customer Support

To provide assistance, resolve disputes, and respond to inquiries effectively.

6. Marketing and Communication

To send promotional offers, updates, and notifications. You can opt out of marketing communications at any time.

7. Legal Obligations

To comply with regulatory requirements, court orders, or other legal processes.

Sharing of Personal Data

SpinBetter may share your personal data with third parties under specific circumstances, including:

1. Service Providers

We collaborate with trusted partners to provide essential services, such as payment processing, data storage, and marketing. These partners are contractually obligated to protect your data.

2. Legal and Regulatory Authorities

We may disclose data to comply with legal obligations, investigations, or regulatory requirements.

3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any significant changes.

4. Fraud Prevention Agencies

To detect and prevent fraud, we may share data with organizations specializing in risk management.

Data Retention

SpinBetter retains personal data for as long as necessary to fulfill the purposes outlined in this policy. Retention periods are determined based on:

  • Legal requirements
  • Contractual obligations
  • Business needs

Once the retention period expires, data is securely deleted or anonymized.

Security Measures

Protecting your personal data is a top priority at SpinBetter. We employ a range of security measures to ensure your information remains safe:

1. Encryption

All sensitive data is encrypted during transmission and storage, safeguarding it from unauthorized access.

2. Access Control

Access to personal data is restricted to authorized personnel who require it for legitimate purposes.

3. Regular Audits

We conduct regular audits and security assessments to identify and address potential vulnerabilities.

4. Secure Payment Systems

All financial transactions are processed through secure and reputable payment gateways.

Your Rights

As a user, you have several rights concerning your personal data. SpinBetter is committed to upholding these rights:

1. Right to Access

You can request a copy of the personal data we hold about you.

2. Right to Rectification

You have the right to correct inaccurate or incomplete data.

3. Right to Erasure

Also known as the “right to be forgotten,” you can request the deletion of your data under certain conditions.

4. Right to Restriction

You can request that we restrict the processing of your data in specific situations.

5. Right to Data Portability

You can request that your data be transferred to another organization in a structured, commonly used format.

6. Right to Object

You have the right to object to the processing of your data for direct marketing or other purposes.

7. Right to Withdraw Consent

You can withdraw your consent for data processing at any time, where applicable.

To exercise your rights, please contact our Data Protection Officer (DPO) using the details provided in the Contact Information section.

International Data Transfers

SpinBetter operates globally and may transfer your data to countries outside your jurisdiction. We ensure that all international transfers comply with applicable laws and offer adequate data protection safeguards.

Updates to the Policy

SpinBetter reserves the right to update this policy to reflect changes in laws, regulations, or business practices. Users will be notified of significant updates, and the revised policy will be accessible on our platform.